Working at Cal Lutheran

Cal Lutheran is an Equal Opportunity Employer. The university encourages candidates who will contribute to the cultural diversity of CLU to apply.

Administrative Position (exempt)

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Position Title
Director of Auxiliary Services
Auxiliary Services
Salary ($US) and Benefits
Salary Range: $84,956 - $110,443
Basic Function
Under the direction of the Associate Vice President for Facility Operations and Planning, the Director of Auxiliary Services will provide leadership, direction, and financial oversight for auxiliary service units at California Lutheran University. The Director of Auxiliary Services will lead the business service units that administer auxiliary services such as food services, bookstore, printing, mailroom, copying, campus events, outside conferences and events, and other University services.
Representative Duties
• Plans, organizes, directs, and administers institutional or university auxiliary activities, including but not limited to food service, bookstore operation, preschool, printing, mailing, duplicating and conferences, and other revenue-generating activities; the position administers all aspects of contracts with external vendors.
• Administers contracted food service operation, which may include (but is not limited to): negotiating annual amendments; drafting, bidding, and negotiating new contracts; engaging in continued feedback regarding service delivery; and developing new initiatives leading to improved student satisfaction.
• Ensures that the Auxiliary Service units are operating within institutionally prescribed norms using “best practices” for particular subunits.
• Conceptualizes and communicates the mission of self-supporting units to direct reports within Auxiliary Services.
• Develops and ensures annual operating plans for the auxiliary units and serves as the primary interface for Business and Budget and Planning Departments.
• Collaborates and communicates with various University constituencies, stakeholders, vendors, and contractors to ensure that the quality and type of services needed by the campus are being provided, which may require vehicle operation for travel purposes in order to conduct work.
• Plans and carries out policies related to all phases of personnel activity, which includes (but is not limited to): supervising and evaluating the performance of assigned staff; interviewing and selecting employees; recommending salary increase, reassignment, termination and disciplinary actions as necessary; and directing the work of subcontractors.
• Serves as the principal advisor to senior management regarding the operation of all auxiliary units; provides technical expertise, information, and assistance to University administrators regarding University auxiliary services; and advises administrators of unusual trends or problems and recommend appropriate corrective action.
• Assists in the formulation and development of fiscal policies, procedures, and programs as needed.
• Monitors, analyzes, and reviews budgetary and financial data; develops and distributes annual reports demonstrating financial performance of all auxiliary units; and controls and authorizes expenditures in accordance with established limitations.
• Performs related duties as assigned.
Knowledge Of
• Planning, organizing, and directing institutional or university auxiliary activities, including but not limited to food service, bookstore operation, preschool, printing, mailing, duplicating and conferences.
• Functional areas within auxiliary services and how each interfaces with other areas of the campus.
• Policy and procedure development and implementation practices.
• Conference and events priorities and operations.
• Budget preparation and control.
• Modern office practices, procedures and equipment.
• Principles and practices of administration, supervision and training.
• Applicable laws, codes, regulations, policies and procedures, such as OSHA laws, ADA, and hazardous communication and safety regulations.
• Interpersonal skills using tact, patience and courtesy.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Relevant computer software and technology such as: Microsoft software (Word, Excel, MS Project, PowerPoint).
Ability To
• Plan, organize, and administer the auxiliary and self-supporting services involved in the support of an academic community.
• Coordinate activities with other internal departments and/or external agencies and vendors.
• Communicate effectively, both orally and in writing.
• Manage multiple projects effectively.
• Develop and monitor budgets.
• Read, interpret, apply and explain rules, regulations, policies and procedures.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.
• Prepare comprehensive narrative and statistical reports.
• Supervise and evaluate the performance of assigned staff.
• Meet schedules and time lines.
• Work independently with little direction.
• Utilize computer technology for communication, data gathering and reporting activities.
• Operate a vehicle in a safe manner.
• Plan and organize work.
Education and Experience
Bachelor’s Degree in Business Administration, Management, or other related field is required. At least five years of relevant experience in a supervisory capacity is required, particularly in planning, organizing, and directing institutional or university auxiliary activities. Master’s Degree is preferred.

• Valid California Driver’s License.
Indoor, outdoor, and public engagement environment.
Subject to driving to conduct work.

Hearing and speaking to exchange information in person and on the telephone.
Walking to conduct inspections.
Bending at the waist.
Sitting or standing for extended periods of time.
Manual dexterity to operate computer peripherals.
Application Procedure
Completed Application Packet includes:

• CLU Application
• Cover letter outlining your qualifications for this particular job
• Resume

Only complete packets will be forwarded to the search committee. Please submit your cover letter and resume by email to, or mail to:

California Lutheran University
Human Resources, MC1100
60 W. Olsen Road
Thousand Oaks, CA 91360
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California Lutheran University is an equal opportunity employer. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation.